In addition to the repairs service we also offer an on site support service. Our on site engineer will be able to provide you with electrical assistance in installing your control equipment, motors or wiring harness. This service can also be combined with a repair when it is not feasible for you to send the control equipment back to NEE Controls Ltd.

On Site Repairs Service

If you want your control equipment to be repaired at your own site we can arrange for an on site repair. In this instance you select between the Standard and Premium Rate Service response times and the travel times to and from your site are charged at this rate. In addition to this travel charge the Next Day Repair labour tariff is charged for the Premium On Site Repairs Service and the Standard Repair labour tariff is charged for the Standard On Site Repairs Service.

As with repairs performed at our factory any significant components that have to be replaced as part of the repair will be charged for separately.

Overnight Accommodation

If the site visit cannot be completed in a single day then overnight accommodation expenses may be charged in addition to the other service costs.